I design the human-legible layer around complex systems.

At Optera, I built four platforms to help our users manage complex Scopes 1, 2, and 3 emissions data workflows across the entire supplier ecosystem. I reworked clunky data intake flows, set up scaffolding for collaborative reviews and audits, and dialed in generative reporting to allow enterprise sustainability leaders to focus more of their time on the emissions reductions projects and less time wrangling tangled data. I also managed a team of designers and worked crossfunctionally with company leadership to ensure our product goals were met.

I've managed and scaled design departments at multiple organizations while always remaining a hands-on IC, designing flows, iterating on prototypes, and interviewing users. I know how to get people rallying around a shared goal and to ensure my reports have opportunities for learning and growth.

In my AI-focused work, I've not only designed the products, but I've also designed the systems around them -- sometimes stepping outside of the traditional designer role and into internal workflow automation or data scaffolding. I've designed for platforms that can learn and evolve as more users interface with them, more data enters the system, or the team uncovers new learnings. Most recently obsessed with routines that catch stale artifacts from junking up your team's shared knowledge.

In my 0->1 work, which has spanned most of my career, I've learned how to get a shared vision going, where there once wasn't one. I've learned to use story maps and user verbatims to drive product coherence. I've learned to ask the question behind the question when interviewing users to speed the team's trajectory towards platform usability. I understand the foundational building blocks of a design practice and how to best operationalize it to impact company roadmaps and goal setting.